Legal News

Wills and Inheritance Quality Mark

posted Dec 29, 2014, 6:42 PM by Robin Shepherd

Originally posted Tuesday, 15 April 2014




Shepherd & Co. secured a third Mark of Excellence, namely membership of the Law Society’s new Wills and Inheritance accreditation scheme in April 2014. 

The Law Society’s ‘Find a Solicitor’ website reveals Shepherd & Co. to be the only firm within 25 miles of Towcester to have received the Wills & Inheritance Quality Mark.  May 2014.

For more information on the Law Society’s Quality Schemes, visit
www.lawsociety.org.uk/cqs or contact Robin Shepherd at
legal@shepherdandco.com.

Lexcel Practice Management

posted Dec 29, 2014, 6:41 PM by Robin Shepherd

Originally posted Tuesday, 7 May 2013





Shepherd & Co. secured a second Quality Mark, namely membership of the Law Society’s Lexcel Practice Management accreditation scheme in 2013, adding to the Conveyancing Quality mark obtained in the previous year.  

Shepherd & Co was able to demonstrate overall excellence in practice administration and so become one of some 10% of legal practices which had attained the standard.  

‘We first inquired about the Lexcel quality mark in 2004’, explained Managing Partner, Robin Shepherd.  ‘We were told by the Assessor at our preliminary meeting that he had not seen a practice so well prepared.  As a result of the compliment, we saw no reason to take it any further.’  

In 2011, we reviewed our management plans.  As we live in an ever-changing world, we thought we should now make the application.  It was then that the Law Society introduced another mark of excellence, namely the Conveyancing Quality Scheme.  We took that up, and achieved the mark in a matter of months.  Following the grant, we returned to the Lexcel application.  On conclusion of the assessment the Assessor described us as a “well run firm.” 

‘It is one thing to believe we are doing a good job.  It is quite another for our own professional body to endorse that view.  It gives confidence to our existing clients, and assures those with whom we have yet to establish a rapport.’ 

The Lexcel Quality Scheme goes one step further than the Conveyancing Quality Scheme, demonstrating cross-practice excellence.

For more information on the Law Society’s Quality Schemes, visit
www.lawsociety.org.uk/cqs or contact Robin Shepherd at
legal@shepherdandco.com.

Conveyancing Quality

posted Dec 29, 2014, 6:16 PM by Robin Shepherd

Originally posted Monday, 18th January 2010.




Shepherd & Co in Towcester secured membership to the Law Society's Conveyancing Quality Scheme - the mark of excellence for the home buying process in 2011.


Shepherd & Co underwent rigorous assessment by the Law Society in order to secure CQS status, which marks the firm out as meeting high standards in the residential conveyancing process. 


Law Society President John Wotton said that the Law Society introduced CQS to promote high standards in the home buying process. “CQS improves efficiency with common, consistent standards and service levels and enables consumers to recognise practices that provide a quality residential conveyancing service. "Buying a home is one of the largest purchases anyone will make in their lifetime, so it is essential that it is done to the highest standard by a solicitor. There are many different conveyancing service providers out there, making it difficult for home buyers to identify those which can ensure a safe and efficient level of service.” 


Robin Shepherd said: "We are delighted to have secured CQS status. The Law Society created this new standard in 2011 and we are pleased to be one one of the first firms in the area to achieve accreditation. It is recognition of the high standards we provide to our residential property clients and is a signal to future home buyers of the excellent service level we provide at what is often a stressful time for many people. 


“The overall beneficiaries will be clients who use Shepherd & Co when buying a home. They will receive a reliable, efficient service as recognised by the CQS standard." 


The scheme requires practices to undergo a strict assessment, compulsory training, self reporting, random audits and annual reviews in order to maintain CQS status. It is open only to members of the Law Society who meet the demanding standards set by the scheme and has the support of the Council of Mortgage Lenders, the Building Societies Association, Legal Ombudsman and the Association of British Insurers.


For more information on the Law Society's Conveyancing Quality Scheme visit

www.lawsociety.org.uk/cqs


Or contact the CQS Unit on 020 7316 5550 or CQS@lawsociety.org.uk

1-3 of 3